When I logged in this morning a window opened and said that I was today's lucky visitor to becomeanex and to complete a brief survey to receive a gift valued at $50.00. This appears to me to be some sort of scam and wanted you and others to be aware of it. At the end it wants your credit card information. Of course, I did not give it.
Did you happen to get a screenshot of it? I'd like to get this taken care of immediately. Sorry you encountered that. I appreciate you alerting me!
Can you provide any more details? If you were using a computer, tablet or phone? What browser you are using (Safari, Edge, Chrome, Firefox)?
Mark
EX Community Manager
No sorry - just didn't think fast enough.
I logged in and didn't see anything. Perhaps you should run a virus scan on your computer. While it may be our website it could also be your computer. I would take precaution to ensure you don't have any malware on your computer. If anyone else encounters this hopefully they'll be able to share more details with us.
Mark
EX Community Manager
Mark
EX Community Manager
@ Mark on Jun 2, 2017 9:20 AMOne more question Jennifer-Quit-05-01-14
Does this or has this happened on any other website currently or in the past?
Mark
EX Community Manager
I have never seen it before - but will be sure to get a screenshot if it happens again. It opened in another window but did specifically say "becomeanex" but did not see a logo. I did log out and back in and did not see it again. I scanned my computer and nothing was detected. I looked for any recent downloads or updates and came up with nothing.
Jennifer_Quit_05-01-14 wrote:
I have never seen it before - but will be sure to get a screenshot if it happens again. It opened in another window but did specifically say "becomeanex" but did not see a logo. I did log out and back in and did not see it again. I scanned my computer and nothing was detected. I looked for any recent downloads or updates and came up with nothing.
When you saw it happen were you on https://excommunity.becomeanex.org or on https://www.becomeanex.org?
Did it look well-formatted? The use of "lucky" and "gift" seems very spammy and wouldn't be terminology we would use. Glad to hear that your scan showed nothing. Can I ask which application you used to scan your computer?
Mark
EX Community Manager
I believe that I found the problem - there was an extension added to my browser that I have now deleted. I had some other things pop up that was unusual - and I believe it was all linked to this extension.
Thanks for following up. That's good and unfortunate to hear at the same time. Yes sometimes extensions can have malicious purposes.
Mark
EX Community Manager
Could you share, for the benefit of the community what extension that was that you had installed? It would probably be helpful to me and others to see if they have it on their browser.
Mark
EX Community Manager
When I signed up on this site I completed a survey.
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Dear James
Hi freeneasy - we do sometimes invite registering members to participate in research studies, for which there is usually a reimbursement for your time in completing surveys or other activities. This particular case doesn't sound like it was one of our studies, but thanks for pointing out for others that we do run legitimate research studies on EX!
I believe that I found the problem - there was an extension added to my browser that I have now deleted. I had some other things pop up that was unusual - and I believe it was all linked to this extension.