How do yo get a hold of a counselor?

[cinders2]

Hello, 

I've tried to schedule an appointment, but they're all full. Only chat button I have is to a bot. I sent an email about this, but haven't heard anything.   I have an android phone and using chrome as my browser. Just curious,  has anyone else had this problem?

[Barbscloud]

@cinders2 Welcome to the Ex.  I going to alert the Ex administrator that you need assistance.

@CommunityAdmin 

Barb

[CommunityAdmin]

Hello @cinders2 I will have someone reach out to you.

Quiana, EX Team