Forget uploading, etc. Ex keeps freezing on me and says it's working...
Community
Community
Forget uploading, etc. Ex keeps freezing on me and says it's working...
Barbscloud and Giulia
Are you using a phone or tablet or laptop/computer?
What browser are you using? Do you know the browser number?
If you're using a device via wifi (phone or tablet) can you switch it to mobile data to see if it works better? If you only have WiFi or are connected via ethernet, when is the last time you restarted the wifi router or modem? When is the last time you restarted the device itself?
Mark
Laptop
Barbscloud Appreciate the clarification. Please restart your laptop computer and validate that isn't contributing.
Mark
No, it was in going from a post to the inbox. Yesterday it took about 12 seconds to load the inbox. Today it's better, about 9 seconds.
Chrome is up to date.
Router/modem is less than a month old and connected via internet.
Giulia Thanks for clarifying where you are having problems with loading.
How is your device connected to modem/router? Wired or wireless?
Mark
Rebooted. I've been moving around and everything I click on is slow. The inbox is probably the slowest. It says all time "Waiting for the ex" in lower left corner.
Yup. Here also.
BTW, Mark - my OS is Windows 7. (I know, I know.) Actually I should try it on my husband's computer. He uses Windows 10 and Firefox.
No worries on Windows 7. No judgement If you can confirm you're seeing a similar experience on your husbands that would help as well.
Mark
I am slow on inbox. I will shut down my IPad and start again and see if it helps...Colleen
Hi Mark...now it is slow getting on site and slow going from post to post since shutting down and starting up again. ~ Colleen
Also, checked inbox and it is loading slow...it took me a few minutes to get back here to add to my response...
Everything has been running slow for me too logging in and just trying to maneuver around the site I use a Samsung tablet which is Android Chrome version 83.04103.96 Mark thanks.
How is the site performance now? Seems to be better but wanted to check in with others to know how you are doing?
Mark
Definitely better. Thanks
I agree with Barb...it is so much better...
It's freezing all the time with any action or just on inserting pictures?
Mark
EX Community Manager