EX Blog - Page 2

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EX Blog - Page 2

EXProductMgr
Community Manager
Community Manager
Release Notes 10/17/17: What's New?

This is an exciting day! Our whole EX Team is thrilled to roll out an updated version to the My EX Plan side of the site, with a new visual design, look, feel, and style. You can check it out by clicking on My Quit Plan in the top right corner of the Comm

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CommunityAdmin
Community Manager
Community Manager
Call for Videos: Tell us what EX means to you!

We’ve done requests to see if anyone wanted to walk others through how they use EX. We realize that EX changed a bit initially so it was difficult to do that because there was some worry that the video would become out of date quickly.  We went back to th

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CommunityAdmin
Community Manager
Community Manager
Take the Best and Leave the Rest

With any community (online or offline), there will be a lot of information.  Especially when you’re navigating this community on your quitting journey, there will be a lot to learn.  Some advice will be sound and other advice will be questionable.  Some a

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CommunityAdmin
Community Manager
Community Manager
Prohibited Word Filter

There has been a considerable amount of discussion in the last week after we turned on the prohibited word filter.  This blog post will hopefully clear up many of the questions you may have about why we turned it on, and how it works.  

The EX Team realize

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CommunityAdmin
Community Manager
Community Manager
Help others quit via text message!

EX text messages have helped thousands of smokers quit. We’re looking to the EX Community to help make the EX text messaging program even better than it already is.  

Your experience about quitting and what’s worked for you is what makes the EX Community s

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CommunityAdmin
Community Manager
Community Manager
Helpful Answer vs Likes – What’s the Difference?

I’ve noticed that there might some confusion to the purpose of Helpful Answer and Like when participating in Discussions, Documents, Questions, and Blogs. On Discussions, Documents, and Questions, you can “like” a response or mark it as “helpful.”  On blo

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CommunityAdmin
Community Manager
Community Manager
Celebrations and Events Stickers

We have some wonderful traditions (Freedom Train, Daily Pledge and Bonfires) that occur on EX. These traditions really set EX apart from other online communities.  They wouldn’t be possible if it weren’t for the volunteers who have inspired, led, and orga

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EXProductMgr
Community Manager
Community Manager
Update on Spam and Moderation

Last week we suffered a major spam attack on BecomeAnEX. The EX Team recognizes this attack was debilitating and caused a lot of frustration to the members of the EX Community. We’re sorry that it happened and hope that you didn’t receive too many emails

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DrAmandaGraham
EX Team
EX Team
comprehensive anti-spam strategy is underway

Thanks for your patience as we tackle the ever-present challenge of thwarting spammers.  While Mark has been diligently removing content from the site and addressing each of your concerns, our team behind the scenes has been busy this morning exploring th

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EXProductMgr
Community Manager
Community Manager
Release Notes 4/11/17: What’s New?

Thanks for your understanding today while we made some improvements to BecomeAnEX!

Here's what's new:

  • We've made it easier to register on EX on a mobile device
  • Back-end improvements to help support research studies
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EXProductMgr
Community Manager
Community Manager
Release Notes 4/4/17: What’s New?

Thanks for your patience today while EX was getting spiffed up!

Here's what's new:

  • We re-integrated Community elements into My Quit Plan, including the checkbox for visiting the Community to My Quit Plan, adding a Community feed on My Quit Plan, and restori
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CommunityAdmin
Community Manager
Community Manager
Why Do I See Old Blogs and Discussions?

When you read blogs, discussions and questions, you may see the Related and Recommended Content widgets at the bottom of the page. These widgets are populated at the bottom of the page to introduce other content that may be relevant to you and related to

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EX_Team
Community Manager
Community Manager
"Let’s Talk About 'Humanizing' Our EX CO!" Event Summary

We held two “Let’s Talk” sessions (Let's Talk About "Humanizing" Our EX Community (By Phone!) and Let's Talk About "Humanizing" Our EX Community (Chatzy Chat!)) to learn more about a topic that had been coming up in the Community: the sense that since mov

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EXProductMgr
Community Manager
Community Manager
Release Notes 3/13/17: What's New?

Thanks for your patience during our "freshening up" today!

Here's what's new:

  • Back-end improvements to help support research studies
  • A new feature in pilot mode for members who come in through partner organizations
  • Back-end security improvements
  • Testimonials f
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CommunityAdmin
Community Manager
Community Manager
Historical Elgg Community Profiles

Greeting EXers!

As we promised, Friday night we migrated over the historical profiles you had on Elgg into the new community as a personal blog. 

You can see your previous profile in your blog titled as [Username] Archived Profile, with a date of January 23

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EXProductMgr
Community Manager
Community Manager
Release Notes 3/2/17: What’s New?

Thanks for your patience with the My Quit Plan part of BecomeAnEX briefly going down on 3/2/17.

Here’s why it went down and what changes you’ll see because of it!

  • If you’re logged in on the My Quit Plan side, you will not have to re-log in to the Community
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CommunityAdmin
Community Manager
Community Manager
Your Feedback, Delivered!

The EX Team has been combing through the many posts made across the website since we migrated to Jive. Thanks for providing feedback! We’ve made some adjustments already and want to share them with you.

Making it easier to find “All New Content”!

Overwhelmi

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EX_Team
Community Manager
Community Manager
"Let’s Talk About Leaderboards!" Event Summary

The purpose of the chat session on February 2, 2017, was to get feedback and insight about Leaderboards. We had an event: https://excommunity.becomeanex.org/events/1007-lets-talk-about-leaderboards?sr=search&searchId=072ed466-772f-4e28-bcfd-69803b1326bb&s

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CommunityAdmin
Community Manager
Community Manager
Thanks for Your Initial Feedback

Hello EXers!   

Nearly one week into the new Jive Community and we’ve gotten a lot of feedback.  We love it!  It’s great to see how many of you are embracing the change and helping each other.  We’ve spent a TON of time preparing help documents in the Comm

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CommunityAdmin
Community Manager
Community Manager
Embedding Videos in Your Questions and Discussions

We noticed a number of people(Thanks Christine_Aka_legend and sophia-22) were reporting that they were unable to insert an embedded video into a Discussion and Question.  We've fixed that.  You can do it now in Questions and Discussions by following the d

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DrAmandaGraham
EX Team
EX Team
A Very Warm Welcome!

 

On behalf of the entire team here at BecomeAnEX, we are thrilled to welcome you to the new EX community platform! A monumental amount of work has gone into getting us here. Sincere thanks to members of the EX Community Advisory Board for sharing your fee

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CommunityAdmin
Community Manager
Community Manager
The Migration is Starting Shortly

The day is here. Please finish up any blogs you are writing. The site is about to go into maintenance mode so we can migrate the community. You will not be able to use the site until it comes back online as a Jive Community. Join us on Chatzy while the s

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CommunityAdmin
Community Manager
Community Manager
Mark Archived Profile

Description

EX Community Administration

Welcome to the EX Community!
Have a question, comment or complaint about this community? Please send a PM, leave a comment on this wall or send a friend invitation. You can also use the Contact Form.

This site is Sp

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DrAmandaGraham
EX Team
EX Team
Dr.Amanda.Graham Archived Profile

Description

Hello! I am the Director of Research Development at Truth Initiative, the parent organization that runs BecomeAnEX. I have been in charge of EX since fall 2014 and manage the large team of people that is responsible for bringing EX to you. Ove

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CommunityAdmin
Community Manager
Community Manager
Buckle Up! The Community Migration is Happening Very Soon…

We are getting really close to our move date to the new EX platform! There’s going to be a lot happening behind the scenes over the next few days. Here’s what you need to know: 

When is the migration happening? 
The date for the migration is set for 1/2

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CommunityAdmin
Community Manager
Community Manager
Alert: Short Maintenance Period Today (1/20/2017) after 2:30pm Eastern

Greetings everyone!

Today we'll have a short maintenance period after 2:30pm Eastern.  It should last only a couple minutes. As we've done during the last several maintenance periods, we'll have the Chatzy Room open for discussion during this period.

I

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CommunityAdmin
Community Manager
Community Manager
Alert: Short Maintenance Period Today (1/17/2017) after 1pm Eastern

Greetings everyone!

Today we'll have a short maintenance period after 1pm Eastern.  It should last only a couple minutes. As we've done during the last several maintenance periods, we'll have the Chatzy Room open for discussion during this period.

If y

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CommunityAdmin
Community Manager
Community Manager
Get your profile in order for the new EX community
  

As we move to a new platform, we’ve mentioned that personal profiles are going to be changing. In this blog post, we’re going to walk you through each of the areas expected to change and will suggest some ways that you can back up and update your prof

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CommunityAdmin
Community Manager
Community Manager
Alert: Short Maintenance Period Today (1/9/2017) at 1pm Eastern

Greetings everyone!

Today we'll have a short maintenance period around 1pm Eastern.  It should last only a couple minutes. As we've done during the last several maintenance periods, we'll have the Chatzy Room open for discussion during this period.

If

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CommunityAdmin
Community Manager
Community Manager
Moderation and Spam in the New Ex Community

Reporting comments and accounts, especially to report or block spam, has been a major source of stress for the BecomeAnEX Community. As we forge ahead into a new technology platform, I thought I’d take this opportunity to share some major improvements on

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