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Justdeda1
Member

Unable to locate user to send private message

Hi, Mark

Is there something currently interfering with searching a user in order to send them a private message?  Have tried one to you and one to another user. 
Thanks,

Deda

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CommunityAdmin
Community Manager
Community Manager


@Justdeda1 wrote:

Hi, Mark

Is there something currently interfering with searching a user in order to send them a private message?  Have tried one to you and one to another user. 
Thanks,

Deda


Nope.  Not that I can see. I went to https://excommunity.becomeanex.org/t5/notes/privatenotespage and then clicked the new message button and then typed in your username without issue and also went to your profile page and then clicked on New Message and showed your username without issue. 

Please note that the username you enter must be exact. Each time you type a letter it should refine. 

Have you tried clicking on the person's username and then view their profile and then click option for Send Message?

EX Community Admin Team
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