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elvan
Member

My inbox does not seem to be responding...

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I have commented on a couple of posts and answered a direct message, everything still registers as unread.  I have the same number of unread things in my inbox now that I did when I started.  I am not sure if there is a glitch on the site or in my laptop.  I have stuff to do so will try to check back later.

If I ask not to follow something that I had commented on, is there a reason that I still get updates every time someone else comments?  That's another reason my inbox is filling up constantly.

I restarted and cleared my cache but I don't know what else I can do.  Any advice would be appreciated, Jennifer-Quit‌, crazymama_Lori‌, Giulia, I can't get my @Mark to fill in or respond.  

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19 Replies
CommunityAdmin
Community Manager
Community Manager

We're looking into this.  Thanks for everyone's patience.

Mark
EX Community Manager

EX Community Admin Team
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Going to move this into https://excommunity.becomeanex.org/community/community-help?sr=search&searchId=23cdb831-8ccd-4ba4-aa...‌ since it relates to the community and not quitting...

If you see anyone else reporting an issue please direct them here.

Mark

EX Community Admin Team
CommunityAdmin
Community Manager
Community Manager

It looks like the notifications are clearing now from the inbox. Can anyone else reply and confirm they are seeing the same?

Mark

EX Community Admin Team
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Seems to be working.  Thanks.  

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Thanks, Mark, it seems to be working.  I did not know where to post it this morning and I couldn't get my @Mark to work...not sure it's working now either.

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elvan wrote:

Thanks, Mark, it seems to be working.  I did not know where to post it this morning and I couldn't get my @Mark to work...not sure it's working now either.

Didn't know where to post what?

Mark‌ didn't work for you.  I'm going to talk with someone a bit later today to find out why it might not be working for some people.

Mark

EX Community Admin Team
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working now

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CommunityAdmin
Community Manager
Community Manager

You might be seeing this issue again.  I'm having the tech team look into it again.


Mark
EX Community Manager

EX Community Admin Team

Thanks for the heads up!

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