SkyGirl wrote:
Will blogs or comments ever be shunted into moderation without the author receiving a notification? Also, are photos more likely to be diverted to moderation than simple typed posts?
I'm not sure what you mean by shunted into moderation.
Hopefully in the near future Jive will determine what is causing a majority of false positives for items going into moderation. I expect once they figure it out that the number will drop significantly. However it can't be expected that all false positives will be eliminated. On occasion someone may post something that mimics similar structure to known spam types. They can't make the filter so insensitive that actual spam gets through.
Otherwise posts like this from Juan667 will get through and clutter up the place. If one gets through they'll tell their friends and be back with a lot more.
I can't and frankly wouldn't provide suggestions to bypass the spam moderation filter as that would also give hints to the spammers. I will say that posts with photos and @mentions shouldn't be any more likely to go into the spam filter than plain text posts. That's where the mystery lies right now. Once they get the first thing solved it will either help us determine if there is still a legitimate issue and it's working correctly or if there needs to be some additional tweaks.
I will say it's always better that it's a little overzealous than underzealous. If it's underzealous then the spammers will flock here and make it a really unpleasant place to be.
Mark
EX Community Manager
SkyGirl wrote:
Thanks for your reply, Mark. I guess I should have used a different word than "shunted". What I meant by that was "diverted" or "sidetracked". I'm kind of imagining a system that is programmed to notice particular things about a post and then uses a "shunt" to send it off to a different destination (meaning Moderation vs. the blog/comment it was intended for). I guess this shows my age, but I'm imagining back when a railroad worker would flip the switches to send a train off onto a different set of tracks. Too much explanation of what I meant; sorry.
I completely understand and agree with the protections that Jive has in place to stop spam from getting through. Under the old format, we used to get a lot of crazy spam posts. The one I remember best was obviously translated from another language and offered to sell us "warm fur boots if we wanted to connect with commodities". Huh?
I wasn't asking for ways to bypass moderation at all! I should have been more specific to the actual situation that caused me to ask that question; I thought I posted a comment on someone's blog (with a photo of the two of us) and it never showed up. I had seen something earlier in Questions about how moderation worked so I wondered if that was what had happened. Actually I must have just not hit the "Post" button (boy, is my face red now!) I rewrote the comment, added the photo and it posted just fine. So, my bad, I guess. I'm sorry to have wasted your time. And I DO appreciate what Jive's protections do for us, Mark! Thanks for responding to me.
Ideally most people in the community wouldn't even know about the spam moderation filter. Unfortunately it's a little too over-sensitive at the moment likely due to a bug (though it's really only catching small portion of all posts). Once it gets fixed it will hopefully be hardly noticeable. Once Jive figures out what is happening and fixes it, then we should know if there is or isn't anything else going on. If there is anything else going on, hopefully it can either be calibrated or we can identify behaviors to avoid.
Yes the old system was very annoying. So many Buy Ugg boots posts 
. When it was a new blog by a spammer it was really easy to report and get rid of but when it was spam on someone else's post as a comment then bad things happened. Several people (one was Jenn_06-03-14) got banned as a result of spam getting posted on their blogs because people reported the post and the author of the blog got banned instead of the spammer. Glad that is in the past.
No worries, we all have moments where we think we did something but we didn't. Happens to me too!
Mark
EX Community Manager
