cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Giulia
Member

Clicking on Usernames Leads to Error

Jump to solution

Anybody else experiencing this?:  When I click on someone's username it no longer takes me to their page but rather to an error message:

UPDATE - it's now working again.

Tags (2)
61 Replies
Giulia
Member

Just happened again.  Can't get to anyone's page.  11:53 am.

11:55 am all seems ok again.

Giulia‌ I saw it for a bit this morning too. I was changing my avatar and it errored out.  I have provided them lots of timestamps so hopefully this will start to come to light.

Mark
EX Community Manager

EX Community Admin Team

Been doing it to me since around 10:30 am.

Mn@ 001.jpg

Giulia
Member

1:22 pm it happened again.

Giulia
Member

1:31 pm.  back up and running again.

CommunityAdmin
Community Manager
Community Manager

JonesCarpeDiem‌ Yes, I'm aware it's happening. They're trying to figure out what is going on by looking at the logs but nothing is sticking out that there is a problem. Unfortunately when they've looked it hasn't been occurring. 

Mark

EX Community Admin Team
Giulia
Member

Do you still want us to make a note of when it occurs here?

Giulia wrote:

Do you still want us to make a note of when it occurs here?

Yes the timestamps are still important. Thanks!

Mark

EX Community Admin Team

Just got the error message trying to access a member's page:  12/9 at 4:03 PM.