Sometimes when I try to mention a person, instead of giving me a list of peoples names, all I get is content or places? Am I doing something wrong? How do I make sure I get people's names?
There is a bug with usernames that have _ (underscores) it's difficult to mention them for the time being. As soon as you type @ it should show the first 5 results and an option to show more people. As you add more letters it will refine. If the person you're looking for (by username) isn't appearing I recommend opening up another tab and finding them and then copy and paste their profile url into your post. Most people should show up so long as you're spelling their username correctly. I know some people were not finding RachelMB simply because they were entering @rachaelmb on accident.
Try putting just a couple letters and let it refine before adding more letters. I find this is sometimes more effective than trying to type the whole thing right away.
If there is a specific user that isn't working. Please post it in the comments and I'll give it a try.
Update 11/1/2017: Realistically this will not be fixed until Q1 2018 now.
Update 1/30/2018: Realistically this will not be fixed until Early Q2 2018 now.
Update 10/26/2018: This was fixed today.
MarkEX Community Manager
Happens to me sometimes, too. If I only get a blog reference or not that person at all, I delete the whole mention and start over more slowly. I think it needs time to do the search and if we put it in too quickly, it doesn't catch up ....(but I could be wrong!!!) dwwms (I got this by Ctrl C on your name at the top of this blog and Cntrl V to paste it here).
Actually, it was you I was trying to mention earlier - unfortunately, I have a Mac computer and the control -c doesn't work. It just gives me an option to do various other things with the link.
Let me try more slowly YoungAtHeart - that worked, so I went back and did where I was trying to mention you earlier. Still having trouble when somebody has an underscore in their name (that brings up searching for 2 names or something like that).
Thanks for the info.
Mark said there is a problem with underscores in usernames.................Can you use the Mac copy function after the @ and then a paste to get a mention, I wonder?
Yeah, Mark was answering at the same time I was replying to you. I cannot use a copy function on the name - it just gives me a bumping sound when you're trying to do something that doesn't work. But your suggestion to go slower works.
It's command and C on a Mac. Oops. We all live in a Windows world I guess.
Not that there's anything wrong with that.................
(except maybe WORD!)
Yes, it is. And I can get it to work that way. I have to highlight the name first. (Duh, I should know this, been using a Mac pretty much ever since I started using computers).
Not sure but @mention brings up a list for all things. people and places. Check with Mark
You answered my question - I was having trouble with people who have an underscore in their name. I tried going slower and that works. Thanks.
More common names like Jennifer are a lot more challenging than say, Sootie for example! It kind of drives me whacko!
I have been thinking of asking this question too sometimes it works like a charm and other times not at all .What does it mean when the name comes up but after the name it says blog , I have been justing erasing the word blog but why does it say that ?. thanks dwwms for the question and thanks Mark for the answer Yay both worked and I think typing slower did work better !
BonnieBee.quit.2.8.15 wrote: I have been thinking of asking this question too sometimes it works like a charm and other times not at all .What does it mean when the name comes up but after the name it says blog , I have been justing erasing the word blog but why does it say that ?. thanks dwwms for the question and thanks Mark for the answer Yay both worked and I think typing slower did work better !
bonniebee is you. Your contact card/profile and is a mention of you. BonnieBee.quit.2.8.15 Blog is a mention of your personal blog. Your personal blog is a collection of your blogs.
EX Community Manager
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