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Give and get support around quitting

Daniela2016
Member

Sent emails?

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Anyone already located the "Sent" emails?

Thanks!!!

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1 Solution

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Daniela2016
Member

Thanks Jennifer, and you are correct; but you have to first mark all as un-read, so it brings them back then you can see the avatars and select from you own the one you are looking for!

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CommunityAdmin
Community Manager
Community Manager

Sent emails?  I'm not understanding.  Do you mean sent Direct Messages?

Mark

EX Community Admin Team
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she means when she receives a private message and responds through the jive platform through the site and not through her own email platform, where are those found?

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Daniela2016
Member

Sure, sorry, to me they count as emails

But if we call them Direct messages, I guess there is no Sent folder associated.

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CommunityAdmin
Community Manager
Community Manager

Messages are threaded so there is no need for sent folder.  They're in conversation form.  So as soon as the person replies you'll see the conversation. 

Mark

EX Community Admin Team
Daniela2016
Member

Thank you Mark, so if I sent 2 direct messages and the person did not respond to my prior, I will no longer be able to see it, if the person responds on my second message.  And that is fine, old habits die hard, when you've been used to outlook for so long...

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Giulia
Member

I have the same question.  Good point Daniela.  So if we send a personal message that isn't responded to, we can never find it again?

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Jennifer-Quit
Member

G - I believe you can find it by filtering to see only messages. Your sent messages will have your avatar beside it.  

Meant to respond to Daniela2016‌ also

CommunityAdmin
Community Manager
Community Manager

Correct. Make sure to have "unread" unchecked and also filter to just the direct messages (private messages)

Mark
EX Community Manager

EX Community Admin Team
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Daniela2016
Member

Thanks Jennifer, and you are correct; but you have to first mark all as un-read, so it brings them back then you can see the avatars and select from you own the one you are looking for!