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How do I restore someone I unfollowed?

Question asked by Giulia

on Jan 26, 2017
Latest reply on Jan 27, 2017 by Mark

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I got very confused going through those old "friends" (now called followers). Don't know where I found it now, but I had a list of people who were following me. And I was clicking the OK box next to Follow or Following, thinking I was agreeing to everything. And then I discovered that a person would disappear from the list - which was not my intent. Then I clicked on Archived button and found that they were "dismissed." How do I get them back? And how does the follow/following - OK button work?

Mark

Jan 27, 2017 4:05 PM

Correct Answer

It's a notification that they have followed you. You've dismissed the notification by pressing OK to acknowledge it so it doesn't show any longer and goes to archive.

If you unfollow someone you can go back to their profile and follow them again. You might check in the archive if you somehow unfollow someone who follows you and shows up in the Connection Updates.

Mark
EX Community Manager

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Mark

Jan 26, 2017 3:02 PM

Go to your Profile and then click the People Tab. You can filter by the people your following and who are following you. There you can adjust who you are following.

They're removed when you unclick it and they disappear. I'm not sure where you are seeing the archive button. I don't have one. I removed someone that I was following but noted their name right before they i unclicked them. I then went to their profile and added them back again.

Mark

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Giulia

@ Mark on Jan 26, 2017 3:19 PM

Thank you. Meanwhile I need to find that archive place. When and if I do, I'll let you know. It seemed that it might have been a receptacle for people one has deliberately banned from contacting them. Whatever "dismissed" means.

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Mark

@ Giulia on Jan 26, 2017 5:21 PM

Yes please let me know. Grab a screenshot so I can maybe track it down.

Mark
EX Community Manager

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Legend @ Mark on Jan 26, 2017 11:34 PM

Mark Giulia

I found the archive button Mark and Giulia

Click on a Connection update in your inbox

When you press the OK button the person goes to archive and is dismissed.

Now I don’t know how to put them back.

I pressed the ok button on this person just to see what happens because she was already deleted but was still on my friends list and when I pressed OK she went to archive.

Now I don’t see how to get them back on my friends list. I know she is gone but I just want to know how to get them back on my friends list even though she is not her anymore.

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Giulia

@ Legend on Jan 26, 2017 11:52 PM

I just found it myself too and sent Mark a message. When I clicked on the member's name in the archived area, it took me to their profile page, and I noticed that it says "following". So I don't know what "dismissed" means. Perhaps it means I'm following them, but I've stopped them from following me? So, yes, Christine, it looks like we've "dismissed" them and don't know how to get them back. Mark?

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Mark

@ Giulia on Jan 27, 2017 4:05 PM

It's a notification that they have followed you. You've dismissed the notification by pressing OK to acknowledge it so it doesn't show any longer and goes to archive.

If you unfollow someone you can go back to their profile and follow them again. You might check in the archive if you somehow unfollow someone who follows you and shows up in the Connection Updates.

Mark
EX Community Manager

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6 Replies

Mark Jan 26, 2017 3:02 PM
Mark Correct
Correct Answer
Go to your Profile and then click the People Tab. You can filter by the people your following and who are following you. There you can adjust who you are following.

They're removed when you unclick it and they disappear. I'm not sure where you are seeing the archive button. I don't have one. I removed someone that I was following but noted their name right before they i unclicked them. I then went to their profile and added them back again.

Mark
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- Giulia @ Mark on Jan 26, 2017 3:19 PM
  Mark Correct
  Correct Answer
  Thank you. Meanwhile I need to find that archive place. When and if I do, I'll let you know. It seemed that it might have been a receptacle for people one has deliberately banned from contacting them. Whatever "dismissed" means.
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  - Mark @ Giulia on Jan 26, 2017 5:21 PM
    Mark Correct
    Correct Answer
    Yes please let me know. Grab a screenshot so I can maybe track it down.
    Mark
    EX Community Manager
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    - Legend @ Mark on Jan 26, 2017 11:34 PM
      Mark Correct
      Correct Answer
      Mark Giulia
      I found the archive button Mark and Giulia
      Click on a Connection update in your inbox
      When you press the OK button the person goes to archive and is dismissed.
      Now I don’t know how to put them back.
      I pressed the ok button on this person just to see what happens because she was already deleted but was still on my friends list and when I pressed OK she went to archive.
      Now I don’t see how to get them back on my friends list. I know she is gone but I just want to know how to get them back on my friends list even though she is not her anymore.
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      - Giulia @ Legend on Jan 26, 2017 11:52 PM
        Mark Correct
        Correct Answer
        I just found it myself too and sent Mark a message. When I clicked on the member's name in the archived area, it took me to their profile page, and I noticed that it says "following". So I don't know what "dismissed" means. Perhaps it means I'm following them, but I've stopped them from following me? So, yes, Christine, it looks like we've "dismissed" them and don't know how to get them back. Mark?
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        Mark @ Giulia on Jan 27, 2017 4:05 PM
        Unmark Correct
        Correct Answer
        It's a notification that they have followed you. You've dismissed the notification by pressing OK to acknowledge it so it doesn't show any longer and goes to archive.
        
        If you unfollow someone you can go back to their profile and follow them again. You might check in the archive if you somehow unfollow someone who follows you and shows up in the Connection Updates.
        
        Mark
        EX Community Manager
        1 person found this helpful
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How do I restore someone I unfollowed?

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