Where's my personal page? Guess all of my PM's are gone?? How do I PM someone?
It's new for all of us. Not sure about the personal messages. Let me try to send you one - it may go to the email address you have on file here - not sure
This new platform is definitely going to take some time to get used to but I think once we do we're all going to like it, deep breaths for me because I am totally green here but let's hang in there Cheyenne we'll figure out where the private messages are and everything else soon !
Deep, deep breaths because I am having a hard time figuring things out. I will definitely log onto chatsy at 9 in the morning as I have lots of questions! :-)
Hi cheyenne7, sorry you are feeling lost! It is all new to us so it will take some getting used to.
You're right that your old personal messages are not currently on the site, we are doing the migration in a couple of stages so the PMs were not moved as part of this initial launch. But they will be moved over soon, we promise!
In the mean time, you should be able to send new PMs. If you click on the "pencil" icon at the top right, you should see a list of different content you can create and "Messages" is one of them. Please note that you have to be friends with the user you want to send a message to (you have to "follow" them and they have to "follow" you back - more info here). We added this so that spammers can't send you messages. If you were already friends on the previous platform, you should be "following" each other already.
If any of that was unclear, please join us in Chatzy until 8pm EST tonight and 9-11am EST tomorrow morning for real-time support!
Get Help with the New EX Community! (Jan. 24, 6-8pm EST)
~ Sarah, EX Team
Not sure if I like the feature that you have to "follow" and "be followed" by someone to message them. I had someone just a few days ago reach out to me personally because they liked my posts. They are planning a quit in a few days and asked for advise. They could not have done this with this new platform. My only complaint so far.
Thank you for the feedback, the intention was good but perhaps not the execution! We'll definitely keep your feedback in mind moving forward and see if there are other options.
Thank you! Did not mean to be negative because I really like the new platform and appreciate it!
Thanks for the reply, sorry to say that you'll probably be working overtime answering questions and providing direction.
We don't mind staying on the site longer than usual . Thank you for the encouragement!
It's really going to take me some time to figure my way around this sight. Good luck to all the new quitters. You won't be sorry. Just three more weeks for me to be smoke free for a whole year. It has not been easy because my hubby is not even near ready to quit, but he has been kind enough to go outside. I would still like to smoke a cigarette, but the difference now is that I don't need to smoke one, so I don't. God is good. Best wishes to all.
you sound great! Congratulations on your quit! Keep moving forward!
You still have a profile page that took place of your other profile page(Personal page). You just click on your avatar or username wherever you see it on the site. There are not customization options as you had seen before with the other site. It isn't something that is offered standard. We want to keep the site up to date and not let it get outdated like the previous community was. Unfortunately this comes at the cost of some customization capabilities. Thanks for the feedback though.
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