Site Freezing and slow loading

[Barbscloud]

Forget uploading, etc.  Ex keeps freezing on me and says it's working...

[CommunityAdmin]

Barbscloud wrote:

Forget uploading, etc.  Ex keeps freezing on me and says it's working...

It's freezing all the time with any action or just on inserting pictures?

Mark
EX Community Manager

[CommunityAdmin]

Barbscloud‌ and Giulia‌

Are you using a phone or tablet or laptop/computer?

What browser are you using? Do you know the browser number?

If you're using a device via wifi (phone or tablet) can you switch it to mobile data to see if it works better?  If you only have WiFi or are connected via ethernet, when is the last time you restarted the wifi router or modem? When is the last time you restarted the device itself?

Mark

[Barbscloud]

Laptop 

Google Chrome is up to date

Version 83.0.4103.97 (Official Build) (64-bit)

Actually restarted router & modem a few day ago because I was having problems with my TV

This device.  Haven't done a reboot.

[CommunityAdmin]

Barbscloud‌ Appreciate the clarification. Please restart your laptop computer and validate that isn't contributing.

Mark

[Giulia]

No, it was in going from a post to the inbox.  Yesterday it took about 12 seconds to load the inbox.  Today it's better, about 9 seconds.

Chrome is up to date.

Router/modem is less than a month old and connected via internet.

[CommunityAdmin]

Giulia‌ Thanks for clarifying where you are having problems with loading. 

How is your device connected to modem/router? Wired or wireless?

Mark

[Giulia]

Meant to say wired to internet.

[CommunityAdmin]

Giulia wrote:

Meant to say wired to internet.

Thanks for clarifying that.

[Barbscloud]

Rebooted.  I've been moving around and everything I click on is slow.  The inbox is probably the slowest.  It says all time "Waiting for the ex" in lower left corner.