cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can I change my text number if I don’t have that phone anymore?!

Jump to solution

How can I change my phone number if I no longer have that phone?

Tags (2)
0 Kudos
1 Solution

Accepted Solutions
CommunityAdmin
Community Manager
Community Manager

Hippymom1215

We don't have a way to currently allow you to change your mobile number so the best way for now is to fill out out contact us page to have us remove your number from your account on your behalf. After we do so you can update your account by entering your new number in your account to subscribe.

Mark
EX Community Manager

EX Community Admin Team

View solution in original post

0 Kudos
3 Replies

I did this a long time ago. Hope it still works this way!

  1. Go to Edit Profile: BecomeAnEX  > Select Communications to expand.
  2. Choose box for Yes Send Me Text messages
  3. Fill in your mobile phone number
  4. Select your mobile provider, if applicable
  5. Submit.
CommunityAdmin
Community Manager
Community Manager

Hippymom1215

We don't have a way to currently allow you to change your mobile number so the best way for now is to fill out out contact us page to have us remove your number from your account on your behalf. After we do so you can update your account by entering your new number in your account to subscribe.

Mark
EX Community Manager

EX Community Admin Team
0 Kudos