You need to complete all the checkmarks on My EX Plan | BecomeAnEX, including chatting with the EX Coaches twice at least 7 days apart. Once all the tasks are completed. Your employer will be notified of completion of the tasks when they next receive their report for all members of your company.
Mark
EX Community Manager
You need to complete all the checkmarks on My EX Plan | BecomeAnEX, including chatting with the EX Coaches twice at least 7 days apart. Once all the tasks are completed. Your employer will be notified of completion of the tasks when they next receive their report for all members of your company.
Mark
EX Community Manager
Mark, since more and more people are asking about this, it might a good idea to put up a document in the Community Help section explaining it all so that when the question arises we have a place to link to with information.
Giulia Thanks for your suggestion. We're working to improve our messaging so that those who are sponsored by their employer on EX are better informed about the steps they need to take. Sponsored members are encouraged to check out their My EX Plan | BecomeAnEX page to see the steps they need to complete beyond what general free members see.
Some employers list EX as cessation program without working directly with us and miss out on the additional benefits we provide to sponsored members. Members from these companies may seek proof of enrollment or completion however we don't provide any documentation to those members. They have access to the same functions that our free members have.
Mark
EX Community Manager
Jessica5999 wrote:
How do I get a coaches?
EX Coaches are only available to sponsored members. There are a lot of amazing people here on the EX Community who are ready and able to support you in your quit journey. I encourage you to lean on them as you progress through your quit journey.
Mark
EX Community Manager