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Giulia
Member

Comments not showing up?

We've had this happen quite a bit on this blog (or maybe it's other blogs of a game type that has over a thousand comments?)   You post a comment but it doesn't show up.  I refreshed the page, it still didn't show up.  I opened another tab and put the address in.  It still didn't show up.  I went back and posted a similar post.  It FINALLY showed up, after someone else had responded.  This is quit funkily maddening!  Perhaps we should start a new "page" so to speak?  Like you have done before, I believe to maybe clear a Jive cache, Mark?  Perhaps because of the number comments it's talking longer for Jive to refresh the page?  I don't know.  But it's frustrating. And other people have commented on it also.  So it's not just "me."    (At least I THINK this is game that we've had problems with?  Anybody else want to chime in and offer their input on this?  Was it a different game where our posts aren't showing up correctly?)

Rhyme This Time Game 

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9 Replies
CommunityAdmin
Community Manager
Community Manager

Giulia

Thanks for the heads up.  https://excommunity.becomeanex.org/thread/17724-how-bout-a-game-race-to-20  has way more comments.  Wondering if it happens there too? Can you keep a watch and let me know if you see anything? Also watch when you post to the rhyming one to see if others are also posting at the same time. 

I have seen that some old posts have had problem with the pagination when the general discussion from multiple groups were combined into one discussion when we combined some of the groups as part of the migration but hadn't seen it with any content that was created after the move.

Mark
EX Community Manager

EX Community Admin Team
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Will keep an eye out, try to narrow it down some.  Thanks.

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Could they be going to moderation?

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Jennifer-Quit wrote:

Could they be going to moderation?

No, there would be an indicator and they would still show for you. Plus I would get a notification.  There could be a delay of some sort but I'm not sure exactly.  I'm looking into it.

Mark
EX Community Manager

EX Community Admin Team
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Giulia
Member

Reporting in.  Yes it just happened on https://excommunity.becomeanex.org/thread/17724-how-bout-a-game-race-to-20?messageTarget=all&start=7...

I had replied to the post and went back to edit or check it or - for whatever reason, opened it up from the main source (not just viewing it from my inbox and above it what show up.  My comment is not there.  The last comment showing is April 16th. I refreshed the page.  Same thing.  https://excommunity.becomeanex.org/thread/17724-how-bout-a-game-race-to-20?messageTarget=all&start=7...

I just posted another comment and NOW it is showing up.

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And yet now it's gone again when going back to check.  Even if I go back a couple of pages and then click the double red arrow at the end - I'm still back on the page that has the responses from 4/16.

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I just closed out the Chrome Browser and started it up anew - still only get to page 300.

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Signed out of EX and came back on.  Same problem.  Even if I click on the >! arrow it only takes me to page 300 and doesn't show any of the current responses past 4/16. . 

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Thanks Giulia‌. I'll take a look

Mark
EX Community Manager

EX Community Admin Team
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Giulia
Member

Problem still exists.  Shashort can't get to the current page.  https://excommunity.becomeanex.org/thread/17724-how-bout-a-game-race-to-20 

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I see what you're talking about.

pastedImage_1.png

311 | 312 | 311

I always use the link at the top(See below)

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This avoids any pagination issue.

Mark
EX Community Manager

EX Community Admin Team
Giulia
Member

Good info.  Thanks.

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