Why am I having trouble getting to My Ex feed Marc?

[Christine13]

Very frustrating, can't seem to get to my Ex Feed.

Christine

[MarilynH]

Can you help Chris Mark? Please and Thank you. .....

[CommunityAdmin]

I've moved this to Community Help‌

I'm looking into it Christine13 Thanks for reporting.  Please be sure to do so in Community Help‌ in the future so I get alerted. You don't even have to mention me. Thanks MarilynH‌ to alerting me to this.

Mark
EX Community Manager

[Barbscloud]

"Things" seam slow.  Clicking on links multiple times.   Actually had to log out once because it just kept attempting to process.

https://excommunity.becomeanex.org/community/community-help 

[CommunityAdmin]

Barbscloud  Yes I'm running a process right now to try to fix the issue Christine13‌ reported so it has slowed the site down a bit.  We're 45% through it so it will be slow for a bit longer and then hopefully speed up and I'll check the My EX Feed after that to see if it is fixed.

Mark

[CommunityAdmin]

Christine13‌

Looks like it is loading now. It's slow though (~45 seconds).  Hopefully it will be loading faster by morning though.  They are going to check on it again in the morning and see how it is loading.

Mark
EX Community Manager

[CommunityAdmin]

Christine13‌ It seems the error has returned. They'll be working on it again this morning. I'll provide updates when I get them.

Mark

[CommunityAdmin · Accepted solution]

Seems to be working again.

Mark

[JACKIE1-25-15]

 It is still sporadic for me.  I have to use the search engine to get there.  I will keep trying. 

[CommunityAdmin]

JACKIE1-25-15 wrote:

 It is still sporadic for me.  I have to use the search engine to get there.  I will keep trying. 

If it is really slow and it ends up as an error. Please copy and paste that error here or email it to communityadmin@becomeanex.org and I will look into it.

Mark
EX Community Manager