This just started happening a week or so ago. When I click on "send direct message," the box comes up but it's moving slightly left and right in a constant jittery way. I suspect it's a fault of something on my laptop or with some program malfunction, something may be failing? But I just wanted to know if anyone else is experiencing the same thing. Nothing else weird is happening with any other pop up boxes anywhere.
I can't take a screen shot because it's in motion. I'd have to do a video.
Something similar was happening to me last week. Not sending a direct message but scrolling up and down.
Nope---no problem. Haven't ever seen this particular issue.
It isn't something you can see. It is something that happens. The screen shakes and is not in line that you can type your message. I just wait until it clears itself up.
Raise your hand if this only happens after you have had a glass of wine or two...............
I haven't had wine in months. I was thinking about one today. Purple lollipop. The counting the calories keeps me alcohol-free.
Teeheehee
ok, no, I have not been drinking Nancy. But ever since we switched to this Jive platform, whenever I try to pm anybody about halfway into the first sentence all of a sudden the cursor moves backwards toward the beginning of the sentence and it looks like I am typing gibberish. It does this repeatedly while I intermittently try to correct the errors and growl at the computer. So, does that only happen to me? I get very frustrated every single time I try to use pm to contact anybody.
Thank God I am not alone with this happening since day one.
Part of that is the spell check app that you may have downloaded. I started having that problem when I started using Grammarly again because the spell check disappeared.
thank you for reminding me. I think this problem did start when I began using Grammarly. I like the other aspects of the program (correcting spelling and punctuation, but the moving cursor (which appears to be possessed) drives me crazy. I'll try to remember to type slowly.
If you type very slow and do not make any mistakes you re okay on that issue.
No problems here. But NewMe I have experienced what you describe when trying to make comments on Facebook - no idea what causes it.
When I have the time (not anytime soon) I will try to take a video, save it, figure out how to transfer here and put it up. Probably won't happen. Because I just don't have the time. But you never know!
I had that experience a few Months ago and then it went away.
I haven't notice the jittery problem ( too much caffiene maybe?) lol But I can relate to NewMe problem of the gibberish talk.
I've not seen that but have had other annoying things happen-like trying to go back to ix a typo.
Please report your device, current operating system version, browser and browser version.
If if you have a second device in the House please try it on the second device to see if it is the same experience. Or try another browser.
Please also report any add-ons/extensions to your browser. If you have any. Please disable them and try again. An add-on/extension can cause issues.
Mark
I just wave when it does that.
One finger does it.
Now, get yer elbows off the keyboard!
and how bout a tiny smiley face?
Seems to happen when I try to send a direct message when hovering over someone's avatar and select Message. Does not happen when I go to their page and then click on Actions and Send Direct Message. Disabling my extensions or not seems to have no affect. Nope, it changes. There seems to be no consistency. Sometimes it wiggles even when going from their page, but ALWAYS happens when trying to message from their hovercard. Asus laptop, Windows 7, Chrome Version 66.0.3359.139 (Official Build) (64-bit). I'll keep trying to figure it out.
Giulia wrote:
Seems to happen when I try to send a direct message when hovering over someone's avatar and select Message. Does not happen when I go to their page and then click on Actions and Send Direct Message. Disabling my extensions or not seems to have no affect.
Thanks for pulling this key thing out. It's something for me to test on.
Giulia wrote:
Nope, it changes.
What changes?
Giulia wrote:
There seems to be no consistency. Sometimes it wiggles even when going from their page, but ALWAYS happens when trying to message from their hovercard. Asus laptop, Windows 7, Chrome Version 66.0.3359.139 (Official Build) (64-bit). I'll keep trying to figure it out.
I'll test this out.
Mark
EX Community Manager
@ Mark on May 7, 2018 12:02 PM
I'm on the same Chrome version(Version 66.0.3359.139 (Official Build) (64-bit)) as you but I'm not seeing anything happening. Are you inserting a picture, @mention or anything else? Is it the body text or the subject text?
Mark
EX Community Manager
What I meant by "it changes" is simply that it's not consistent. Sometimes it waggles, sometimes it doesn't.
No, not inserting a picture. The moment the box appears (nothing has been written in it), it's waggling. I've just experimented again and it consistently does so when bringing it up from the hovercard, but not from the person's page. Although yesterday I believe sometimes it would do the same from a person's page on occasion. Perhaps it's only on specific people's pages. I'll keep at it and let you know if I discover anything.
OK, it appears steady from the following pages: jonescarp, mandolinrain, freeneasy, c2q, jbliesmer; but waggles on Thomas'es, Shashort, yours, and Jackie's. So it seems to be specific to only some pages. It ALWAYS wavers from the hovercard, however.
I still haven't seen AFAIK (as far as I know) this but I have seen sometimes when I type fast in Private Messages and put in @mentions of people, places or content that sometimes my cursor magically jumps in front of my @mention when I confirm a selection and continue typing. I have to remove the text and place it after the @mention. Just confirming Giulia that is not what you're talking about at all. Based on your description above it is not but just want verification they are separate things.
Mark
EX Community Manager
Correct, that is not what I'm talking about. Just imagine the PM box moving left and right 1/8 of an inch twice a second.
Do you have any other computers in the house to try on and replicate to see
if it happens on second computer as well?
Mark
Actually, before I do that, why don't I just try a different browser. Then I'll try the other computer. Will let you know...
OK. I tried it on Firefox (hovering over your name, clicking on Message) - works fine. Then went back to Chrome and it jitters. I went to check on my husband's computer with Windows 10, (I'm on Windows 7) but he only has Firefox and it was fine, and I really don't want to take the time to download Chrome to find out.
I did also check on Comodo Dragon and it works fine with that. So it seems to be an issue with Chrome. Mark
on May 4, 2018
That has been happening to me quite frequently since day one. I just move the page up as much as possible and throw darts to try and hit the bullseye.