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Stressful

This whole thing is so stressful to me. If I were a new member I would go somewhere more user friendly!

I won't be coming back until I can figure this out which won't be anytime soon!

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53 Replies
RachelMB
Member

Hang in there Thomas!  Don't leave-it's a bit of a pain to get used to but it will get easier.

Hold that EXIT door open for me, Thomas...I'm walking out right behind you!

Hi there - sorry to hear you're not feeling so great about our new Community experience. I'd like to help! 

Are there specific things confusing or unclear to you? I suggest reading through some of the topics in our https://excommunity.becomeanex.org/community/community-help?sr=search&searchId=32686899-708c-46af-be...‌ area or /blogs/Dr.Amanda.Graham-blog/2017/01/24/a-very-warm-welcome?sr=search&searchId=5d581f14-d29e-4361-85...‌ if you're feeling lost. 

Our whole team is here to help you!

Megan, Product Lead for EX

@ EXProductmanager I tried to post a video and it would not come up correctly so that is frustrating. I did see how to post a picture and got that right but I can’t post a video yet I don’t know what I am doing wrong. Shawn posted a video and it came out right all I had to do was click on the video and it played ok without leaving the site and going over to youtube to view it. Shawn posted a video on the freedom train today that is where I saw the video she posted. I do not see 

Instructions on how to post a video at this place.

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Sure thing! 

https://excommunity.becomeanex.org/docs/DOC-1061-how-to-create-compelling-questionsdiscussions?sr=se...‌ has instructions for how to add media to your posts (including video). 

You click on the square with the arrow in it (to the right of the camera) to add video to a post. 
Insert Media.png

Let me know if that helps!

Megan, Product Lead for EX

exproductmgr‌ thank you I will try that. 

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Legend
Member

I have to keep coming back a little at a time because it is very stressful I know what you mean. I almost gave up the first time I got on this site. I am just playing around today with everything. It does make me feel good when I see people I talk to online and it feels like home again to see you on here with me. I can see how a new member might not come back they have no friends yet and this place is hard to figure out at least for me it is that way. I hope you have a good day.

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EXProductMgr
Community Manager
Community Manager

Thomas3.20.2010‌ sorry to hear you're having a stressful time here -- our goal is quite the opposite!

Try reading our Getting Started Guide -- it lists 7 steps to help get you oriented. You can also find lots of helpful info in https://excommunity.becomeanex.org/community/community-help?sr=search&searchId=32686899-708c-46af-be... (or ask a question there to get speedy answers!).

We're happy to help you out any time.

Megan, Product Lead for EX
KMC56
Member

Thank you Thomas...to some of my personal ex  freinds, I have given out my personal email..

I'mean not that prehistoric that I can't follow new technology...but this is above and beyond trying to navigate. 

I certainly do not want to drag out my laptop any time I need a boost or to vent....

I'm on a tablet, can barely see what Im typing in my ex  message....blogging and not only are they NOT going to attract new members...but hold the exit door open for me as well...

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