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CommunityAdmin
Community Manager
Community Manager

Disabled: Reply by Email with or without email Signature

Issue 1: Portions of the email notifications show in the response when you reply by email.

Issue 2: Your Email signature gets posted in your response.

Manual solution:

You can ensure clean replies by email (especially if you use the Yahoo! Mail app for Android or iPhone) to topics you participate in by manually including 5 consecutive underscores after your entry (Solution 1) if you do not have a signature. It will not post anything below the 5 underscores (_____). This also is good if you have a signature on your phone or on your computer that includes your full name or contact info.  This way, if you respond, your signature isn't included in the message however it requires you to remember and include 5 underscores every time.

Example reply email:

Your response was very helpful. I'll do that to avoid my next crave!

Thanks John

_____

< begin email header info OR Signature>

 

Actual Post on community:

Your response was very helpful. I'll do that to avoid my next crave!

Thanks John

Automatic solution:

So one doesn't forget, you include the 5 underscores at the top, bottom or anywhere in between in the signature (Solution 2) on both my computer and my phone signature. This way I can reply with confidence while keeping my identity anonymous. Direct email recipients will still see my signature regardless  If you're comfortable with including your first name in your posts then you can put the underscores after your first name. If you do not want your first name showing on the community then put the underscores before your name. The choice is yours. Here are some simple examples.

 

Example reply email with signature and name showing:

Your response was very helpful. I'll do that to avoid my next crave!

< begin email Signature>

John

_____

Actual Post on community:

Your response was very helpful. I'll do that to avoid my next crave!

John

Example reply email with signature and name not showing:

Your response was very helpful. I'll do that to avoid my next crave!

< begin email Signature>

_____

John

Actual Post on community:

Your response was very helpful. I'll do that to avoid my next crave!

EX Community Admin Team
2 Replies

Testing this out. Sounds like a super simple solution.

0 Kudos

And it works! Thanks Mark