I have been trying to get my Boarding Pass since 10:30....that's working on an hour and a half. Firefox updated the other day and, yet again, my printer isn't working. It indicates it's not connected to my Wifi and all indicators on my computer are that it's connected. No problem - I will just have the pass sent to my e-mail and then send it to a friend to print. ......but my e-mail is through the university campus from which I retired, and I think they are holding up the e-mail. I just tried to send it directly to my friend, and she hasn't received it, either.
I have now been on hold trying to get through to Southwest for the past 20 minutes...............................................................
So FAR, I am not smoking over it!!!!!!